PPT Slide
SHN Survey (1999)
Survey of 191 active members
of ten online support
communities at shn.com
(now a part of WebMD.com)
Source: Ferguson, Tom, and Bill Kelly, “E-Patients Prefer eGroups to Doctors
for 10 of 12 Aspects of Health Care “The Ferguson Report, Issue 1, March 1999,
www.fergusonreport.com.
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